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Phone: (951) 733-4758

Privacy Policy

Effective Date: December 10, 2025

1. Introduction

Raya Tax (“we,” “us,” “our”) values your privacy. This Privacy Policy describes how we collect, use, disclose, and protect information when you use our website https://www.rayatax.com/ (the “Service”), and what choices you have regarding your information.

If you are a resident of California or another jurisdiction with special privacy laws, this policy also describes your rights under those laws.

2. Information We Collect

We may collect the following types of information from you:

a) Information you provide directly. For example:

  • Contact information (e.g., name, email address, phone number, mailing address)
  • Tax-related documents and data (e.g., W-2s, 1099s, business income/expense information, Social Security Number, taxpayer ID numbers, financial statements, business formation info) for the purposes of providing tax and accounting services
  • Login credentials (if applicable) and any information you submit via our secure portal, appointment scheduling forms, or contact forms

b) Automatically collected information. When you use our website, we may automatically gather data such as:

  • IP address, browser type, operating system, date/time of visit, pages accessed, referral/exit pages, and other standard website-usage metadata — to help us understand and improve use of the Service. This is similar to practices by other tax- and government-related websites. NY Tax Department+1
  • Use of cookies, tracking technologies, and log files (if applicable) to support functionality, analytics, and to enhance user experience. privacypolicies.com+1

3. How We Use Your Information

We use the information we collect to:

  • Provide and manage tax preparation, bookkeeping, business formation, accounting, and related services you request from us
  • Communicate with you (e.g., respond to inquiries, send notifications, schedule appointments)
  • Verify your identity and maintain compliance with applicable tax laws and regulations
  • Improve our website and services (e.g., diagnose technical issues, analyze usage, enhance features)
  • Comply with legal obligations, audits, and record-keeping requirements

4. Disclosure of Your Information

We do not sell your personal information. We may disclose information in the following circumstances:

  • To our service providers, contractors, or partners who assist in delivering our services (e.g., secure portal hosting, payment processors, accounting software providers), but only to the extent necessary for them to perform those services
  • If required by law or regulation, or to comply with legal process (e.g., court orders, subpoenas), or to respond to lawful requests by public authorities
  • To protect our rights, property, safety, or to defend against legal claims

5. Data Retention

We retain your personal and tax-related information only as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law (e.g., tax record retention rules). When data is no longer needed, we will securely dispose of or anonymize it.

6. Data Security

We implement reasonable administrative, technical, and organizational measures to protect data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure — we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

If we use cookies or similar technologies:

  • You may have the ability to refuse cookies or delete existing cookies via your browser settings. Note that disabling cookies might limit certain functionalities of the Service. NY Tax Department+1
  • We will disclose the types of cookies and purposes (e.g., essential site operation, analytics)

8. Your Privacy Rights and Choices

Depending on your jurisdiction, you may have certain rights including (but not limited to):

  • The right to access the personal information we hold about you
  • The right to request correction or deletion of your personal information (subject to retention needs for tax/ legal compliance)
  • The right to opt-out of certain data uses (if applicable)

To exercise these rights, please contact us at:
Email: services@rayatax.com
Phone: (951) 733-4758

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe someone under 13 has provided us with information, please contact us so we may delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time (e.g., changes to services, legal requirements, data practices). When we do, we will update the “Effective Date” at the top. We encourage you to review this policy periodically. Substantial changes may be notified via email or a notice on our website.